Conditions of use

Please take few minutes to read the below information about the legal terms and conditions that apply to your use of the Zerin Trading Pty Ltd website and any services or products that you order from us. If you don’t agree to these terms and conditions please do not use our website.

Acceptance

By using this website you are bound by these terms and conditions which form a legally binding contract between you and Zerin Trading Pty Ltd ABN 65 60 50 65 192.

Privacy Policy

Your privacy is very important to us and we will always act to protect your information. View the full details of our Privacy Policy. Please note that by agreeing to these terms and conditions you will be deemed also to have read, understood and agreed to our Privacy Policy in its whole.

Use of this website

You may only use this website for lawful purposes and will not use it in a way that violates the rights of any third party.

You recognise and agree that the content contained within this website is only intended for your own personal, non-commercial use and you may only download, print or use content for this purpose.

Unless you have prior consent you must not copy, reproduce, modify, distribute, imitate, publish, commercially exploit or link to or deep-link into this website.

If you’re a corporate customer and would like to use any content, photography or logos contained within this site for corporate purposes please contact info@zerintrading.com.au or call 03 83609355 Monday to Friday between 9.00 am and 5.00 pm AEST.

Copyright, trade marks and ownership of rights

The copyright, trade marks and other intellectual property rights contained within this site are owned by or licensed to Zerin Trading Pty Ltd ABN 65 60 50 65 192 and unless authorised, the use or misuse of them is forbidden.

Spam

Under no circumstance will we deliberately send you an electronic message without your consent.

Cookies

A Cookie is a small data file that’s stored by your web browser on your computer.

Zerin Trading and our advertising management partner, DoubleClick use Cookies to help monitor your online activity and to learn which advertisements bring users to our website. The information that we collect and share from the Cookies is anonymous and not personally identifiable. It does not contain your name, address, telephone number, email address or the details of your internet service provider. For more information about DoubleClick, including how to opt out of these technologies, visit www.doubleclick.net/us/corporate/privacy.

Links to third-party sites and other websites

There are links on this site to other websites that may be of interest to you. Please note that Zerin Trading is not responsible for the information contained on those websites. Each site have their own terms and conditions that you should familiarise yourself with. We will not be liable for any damage caused by use of these websites.

Damage to computer or other device

We will take reasonable care in ensuring that our website is free from viruses or other dangerous content, however cannot guarantee that use of this website will not cause damage to your computer or other devices. It is your responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.

Age restrictions

By law, we cannot sell or deliver any cutting implements such as knives to anyone under the age of 16 in NSW and ACT, and under the age of 18 in Victoria.

When you order these products online, you are confirming that you’re of the legal age and that the information you have provided us is true and accurate.

Online shopping

When placing information onto our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While we have made every attempt to show textures, appearances and colours of our products as accurately as possible, what you see will vary depending on your monitor and computer equipment. We cannot guarantee that the product images are an exact representation of the actual products. If you’re unhappy with your purchase, please review our Returns Policy.

Orders

We reserve the right to accept or reject an order for any reason due to unavailability of product; an error in the price, image or the product description; or error in your order. We only accept orders from mainland Australia and Tasmania.

We reserve the right to request photo ID from you for verification purposes before we allow your order to be dispatched.

Product availability

We will use our best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. In some cases this is not possible and we may need to reject an order you have placed for a product where we establish that it is unavailable for delivery. In such cases, we will refund in full all amounts you have in respect of such unavailable product. We cannot provide rainchecks for products ordered online, and reserve the right to limit the sale of products to reasonable or normal household quantities.

Variation of products and price

Our product price may be changed time to time, if you have any question about listing product, please contact our customer service on email sales@zerintrading.com.au or call 03 83609355.

Delivery

A standard flat rate fee per delivery and re-delivery will apply. The delivery fee is non-refundable unless the goods fail to comply with the consumer guarantee provisions of the Australian Consumer Law.

We will be using Australia Post/Fastway/Toll for all of our shipping needs and will only deliver to addresses within Australia. All orders will be dispatched from our Melbourne Warehouse within one to two business days. Delivery lead time will vary depending on your location.

We will make every attempt to deliver goods within the estimated time frame however please beware that delays may occur due to unforeseen circumstances or factors that are beyond our control. Find out more about our delivery process.

Returns

Please refer to our Returns Policy.

Payment

All orders are calculated in Australian Dollars (AUD). You must pay for your products purchased on this website at the time of placing an order.

We only accept payment by Cash, Bank Deposit, MasterCard, Visa, and Paypal.

We will always act to protect the details of your payment and purchase however in the absence of negligence, Zerin Trading will not be responsible for any loss or damage that you may suffer if a third party acquires unauthorized access to data that you have provided to us when ordering from our website.

Our servers will help secure your personal information with up-to-date firewalls and encryption techniques during the ordering and purchase process. A padlock or key will also be visible in the bottom of your web browser.

Damaged products

Please refer to our Returns Policy.

Cancelling an order

You can only cancel your online order provided that it has not been dispatched. Please contact Customer Service team via 03 83609355.

We will attempt to cancel your order without delay however occasionally it may not be possible to stop an order from being dispatched.

If your order has been dispatched please refer to our Returns Policy.

Website changes

We reserve the rights to change website and the terms and conditions at any time without notice.

Website unavailability

We will not accept responsibility if this site is unavailable to you as a result of computer downtime, malfunction or other factor/s beyond our control.

Competitions

We run a variety of competitions and promotions throughout the year, each with their own separate terms and conditions of entry. Please carefully read these terms and conditions of entry before entering or participating in a competition or promotion.

Correction of errors

Occasionally there may be content on this website that contains typographical errors, inaccuracies or oversights relating to a product description, product image, price, promotion, special offer or availability. In this circumstance, we have the right to amend any typographical errors, inaccuracies or oversights and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.

If you believe that there is a typographical error, inaccuracy or oversight on this website please contact us info@zerintrading.com.au

Notices

Zerin Trading may give notice to you by electronic mail, conventional mail to your address contained in your order, or notice posted on the Zerin Trading website. You may give notice to Zerin Trading by electronic mailed to sales@zerintrading.com.au

Termination

If you breach these terms and conditions, we reserve the right to immediately suspend, terminate or limit your access to this site. A notice as outlined above will be sent to you.

Disclaimer/Limitation of Liability

Your use of this website is at your own discretion. Zerin Trading Pty Ltd (i) makes no warranties or representations about this website or any of the content; (ii) accepts no responsibility for any loss suffered by you or anyone else in connection with the use of this website or content and; (iii) does not guarantee that this website will not cause damage or is free from viruses or any other defects or errors.

We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it. Where liability cannot be excluded, any liability incurred by Zerin Trading in relation to the use of this website or the content, is limited as provided under the Australian Consumer Law.

We will not be held responsible or liable for any direct or indirect loss or damages caused or alleged to have been caused by your use, of, or reliance on, any content, goods or services available on an external site. Any concerns regarding an external link, should be directed to its responsible site administrator or webmaster.

Governing law

Zerin Trading operates this website from its offices in Australia. The laws of the State of Victoria govern these Terms and Conditions.

Comments, feedback and other

We’re always happy to hear from you and welcome your comments, suggestions or feedback. Please drop us a line sales@zerintrading.com.au.